Reputation Meets Intelligence

Are you drowning in customer reviews but missing the insights that could transform your business? What if you could turn every review—good or bad—into a golden opportunity to grow, improve, and connect with your customers?
 
Introducing ORMY
Your all-in-one solution to analyze, understand, and act on customer feedback like never before.

Case Study of a Hotel Analysis with ORMY

Imagine a hotel overwhelmed with hundreds of reviews across multiple platforms. They struggled to respond promptly, missed key customer insights, and saw their reputation stagnate.

With ORMY, they:

  1. Exported all reviews from Trustpilot, Google Business Profile, Facebook page, etc. and import into ORMY.
  2. Analyzed feedback to identify recurring issues like slow check-ins and room cleanliness.
  3. Generated professional, personalized positive responses to every review in seconds.
  4. Exported actionable reports, highlighting top touchpoints and recommendations.
  5. Automatically replied to reviews on Trustpilot with one click via ORMY.

The result? A 75% increase in review management speed with ORMY's one-click positive review response generator, improved customer satisfaction, and a reputation that now stands out in a competitive market. This goes by the saying “control what you can” and let the result speak for itself.

How ORMY Works in 5 steps

  1. Export Reviews from Any Platform
    Whether it’s Google Business Profile, Trust Pilot, your own website or any review platform— Import all your customer reviews into ORMY as the magic is about to unleash.

  2. Analyze Reviews with Precision
    ORMY doesn’t just read your reviews—it deciphers them. Discover the strengths and weaknesses of your products and services with cutting-edge analysis.

  3. Generate Responses in One Click
    Save hours crafting replies. ORMY generates thoughtful, professional responses for your customer reviews—instantly. Even mass-generate responses for multiple reviews at once!

  4. Own the Generated Responses
    Export the bulk responses you generated with ORMY within a few seconds, ready to post as replies to your customer reviews on your review platform.

  5. Create Actionable Reports
    Get detailed insights into what your customers are saying. Export reports with:

    • Top Touchpoints: See what customers are talking about most.

    • Recommedations: Grab specific, practical steps for immediate implementation.


      One-click Automatic Reply

      ✅ Smart Linker and Integration

      You can now automatically post professional, personalized replies to your customer reviews on TrustPilot—all in just one click with ORMY.

      ✅ Send your responses instantly

      Bulk-import and publish replies to your customer reviews directly from ORMY—saving you time and energy.

       Why ORMY?

      • Turn Feedback into Growth: Identify what’s working and what’s not—so you can improve your products, services, and customer experience.

      • Save Time, Stay Responsive: No more spending hours on review management. ORMY helps you respond faster and smarter.

      • Data-Driven Decisions: Stop guessing. Use real customer insights to make informed business decisions.

      • Reputation Made Simple: Build trust, boost loyalty, and stand out from the competition with a polished online presence.

        What You’ll Get with ORMY

        ✅ Multi-Platform Detector: Analyze reviews you've exported from any platform.
        ✅ AI-Powered Insights: Uncover hidden trends and actionable feedback.
        ✅ One-Click Response Generation: Save time while staying personal and professional.
        ✅ Customizable Reports: Export and share insights with your team.
        ✅ Automatic Replies to Reviews: Bulk-import your generated replies to Trust Pilot using ORMY. Hit SEND.

 

Don’t Just Manage Reviews—Master Them

Your customers are talking. Are you listening? With ORMY, you’ll not only hear them—you’ll understand them and level up.

Case Study of a Hotel Analysis with ORMY

Imagine a hotel overwhelmed with hundreds of reviews across multiple platforms. They struggled to respond promptly, missed key customer insights, and saw their reputation stagnate.

With ORMY, they:

  1. Exported all reviews from Trustpilot, Google Business Profile, Facebook page, etc. and import into ORMY.
  2. Analyzed feedback to identify recurring issues like slow check-ins and room cleanliness.
  3. Generated professional, personalized positive responses to every review in seconds.
  4. Exported actionable reports, highlighting top touchpoints and recommendations.
  5. Automatically replied to reviews on Trustpilot with one click via ORMY.

The result? A 75% increase in review management speed with ORMY's one-click positive review response generator, improved customer satisfaction, and a reputation that now stands out in a competitive market. This goes by the saying “control what you can” and let the result speak for itself.

How ORMY Works in 5 steps

  1. Export Reviews from Any Platform
    Whether it’s Google Business Profile, Facebook Page, Trust Pilot, your own website or any review platform— Import all your customer reviews into ORMY as the magic is about to unleash.
  2. Analyze Reviews with Precision
    ORMY doesn’t just read your reviews—it deciphers them. Discover the strengths and weaknesses of your products and services with cutting-edge analysis.
  3. Generate Responses in One Click
    Save hours crafting replies. ORMY generates thoughtful, professional responses to your customer reviews—instantly. Even mass-generate responses for multiple reviews at once!
  4. Own the Generated Responses
    Export the bulk responses you generated with ORMY within a few seconds, ready to post as replies to your customer reviews on your review platform.
    • Top Touchpoints: See what customers are talking about most.
    • Create Actionable Reports:

      Get detailed insights into what your customers are saying. 

    • Recommendations: Grab specific, practical steps for immediate implementation.

      One-click Automatic Reply

      ✅ Smart Linker and Integration

      You can now automatically post professional, personalized replies to your customer reviews on TrustPilot—all in just one click with ORMY.

      ✅ Send your responses instantly

      Bulk-import and publish replies to your customer reviews directly from ORMY—saving you time and energy.

Why ORMY?

  • Turn Feedback into Growth: Identify what’s working and what’s not—so you can improve your products, services, and customer experience.
  • Save Time, Stay Responsive: No more spending hours on review management. ORMY helps you respond faster and smarter.
  • Data-Driven Decisions: Stop guessing. Use real customer insights to make informed business decisions.
  • Reputation Made Simple: Build trust, boost loyalty, and stand out from the competition with a polished online presence.

What You’ll Get with ORMY


✅ Multi-Platform Detector: Analyze reviews you've exported from any platform.
✅ AI-Powered Insights: Uncover hidden trends and actionable feedback.
✅ One-Click Response Generation: Save time while staying personal and professional.
✅ Customizable Reports: Export and share insights with your team.
✅ Automatic Replies to Reviews: Bulk-import your generated replies to Trust Pilot using ORMY. Hit SEND.

Don’t Just Manage Reviews—Master Them

Your customers are talking. Are you listening? With ORMY, you’ll not only hear them—you’ll understand them, respond to them, and grow because of them.

Onto the Next Level Now?

Get started with ORMY. It takes only a few seconds to own its magic wand.

LITE MODE

$49 $98 / month

5000 ORMY monthly credits

What's Included:
  • Get 2500 review analysis credits
  • Another 2500 credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
XPRESS MODE

$99 $198 / month

10,000 ORMY monthly credits

What's Included:
  • Get 5000 review analysis credits
  • Another 5000 credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
PRO MODE

$199 $259 / month

15,000 ORMY monthly credits

What's Included:
  • Get 7500 review analysis credits
  • Another 7500 credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
BOSS MODE

$299 $399 / month

30,000 ORMY monthly credits

What's Included:
  • Get 15000 review analysis credits
  • Another 15000 credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
SUPER MODE

$399 $499 / month

75,000 ORMY monthly credits

What's Included:
  • Get 37.5k review analysis credits
  • Another 37.5k credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
ULTIMA MODE

$439 $499 / month

100,000 ORMY monthly credits

What's Included:
  • Get 50k review analysis credits
  • Another 50k credits for bulk reply
  • Analyze customer reviews
  • Generate bulk responses
  • Post bulk replies in one click
  • Actionable recommendations
  • Trust Pilot linking
  • Export Reports
  • 24/7 support
  • API for Resellers
  • | ✔✔✔ Best Value
Quick Answers

Frequently Asked Questions

You can use ORMY— whether you are a business, an agency, individual, or a freelancer from any niche market or industry, ORMY is right for your business or as an individual who care about their online reputation and wants to explore opportunities to improve it positively and influence more sales.

Credits in ORMY represent the number of actions or tasks you can perform per month. A task = one review or one reply. For example, each time you successfully analyze reviews, generate responses, bulk-import responses to automatically post as replies to reviews through the application, one credit is deducted from your available balance per each review analyzed or response generated or reply posted. The total number of credits you receive per month is determined by your active subscription plan:Lite Mode: 5,000 credits; Xpress Mode: 10,000 credits; Pro Mode: 15,000 credits; Boss Mode: 30,000 credits; Super Mode: 75,000 credits; Ultima Mode: 100,000 credits

If you exhaust your available credits before the end of your monthly billing period, you will not be able to analyze reviews, generate responses or post additional replies using the ORMY Bulk Replier until your credits refresh at the start of the next billing cycle. To avoid interruptions, consider Upgrading to a plan with a higher credit allowance OR Contact Support to discuss options for purchasing additional credits. Monitoring your credit usage regularly on the dashboard can help you manage your tasks effectively.

To connect your Trustpilot account:Go to TrustPilot Integration. Enter your Trustpilot API credentials (API Key, API Secret, Business Unit ID) in the provided fields. Click "Connect Trustpilot Account" to authenticate. Once connected to Trustpilot, you can select the Trustpilot platform and click "Load Reviews." The system retrieves the latest reviews (up to 50) from Trustpilot. Reviews that have already been replied to are disabled in the selection list. Select multiple reviews to reply to and enter a reply message. A "Select All" option is available to quickly select all unreplied reviews.

You should import a CSV file containing three columns: Platform, Review ID, ResponseExample: trustpilot,1234567890,Thank you for your feedback!

No, once you've connected your accounts and configured your settings, your information is securely saved. You do not need to reconnect or reconfigure each time you log in. However, if you change your passwords or revoke permissions on Trustpilot, you may need to reconnect the respective account; Disconnecting an Account: If you choose to disconnect your account, you can do so from the application's settings. Your selected business review page remain saved, ensuring a seamless experience each time you use the ORMY Bulk Replier.

Each instance (e.g. analyze reviews or generated responses, or import and bulk reply) can take a few seconds to three minutes to complete depending on the size of your data.

Best Method: You can analyze an unlimited number of customer reviews at once with the "Import Reviews and Analyze" feature as this is the best method. Not recommended: If you enter a Google Maps Place ID and clicked the "Analyze Google Reviews" button, this method will analyze only the newest 5 reviews of your Google Business Profile. We recommend exporting your customer reviews from any review platform like Google, TrustPilot, or Facebook page, etc. and import it into ORMY to analyze them (this method supports unlimited number of review analyses, responses generation, and downloadable reports).

Yes, the ORMY Bulk Replier will skip reviews that you have already replied. This ensures that your ORMY credits are not deducted for reviews that you have replied before. Only reviews with no existing replies will be processed, helping you save money on bulk review management.

The CSV file you will import into the bulk replier must contain three columns: Platform, Review ID, Response. Example: trustpilot,1234567890,Thank you for your feedback!. Trust Pilot has an ID for each customer review, so when you export your customer reviews from TrustPilot, their corresponding IDs are included as well. Now you should go to ORMY analysis tool, import the CSV file containing your customer Reviews each with it corresponding ID, and click Import and Analyze Reviews. Once the analysis process is completed, click Generate Responses and wait for a download prompt. Then you can download or export the file as it will now contain a third column called Responses. In ORMY Bulk Replier, Connect your platform and go to Import and Manage Replies, select TrustPilot, Load Reviews, and bulk "Select All" the reviews that have no replies yet. Finally you should import your ORMY downloaded file into the bulk replier and wait for it to complete its job within 1 to 3 minutes.

Yes, ORMY is a web app that you can use after you've logged in to our website with an active paid subscription plan. So you do not need to download anything on your PC or computer or mobile.

Yes, ORMY offers a comprehensive API along with detailed documentation for users who wish to integrate our services into their own platforms or resell ORMY's solutions. The API is available to Ultima Mode subscribers only. Our API documentation provides step-by-step guidance on how to use the endpoints, authentication methods, and other technical details necessary for integration.
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